Shipping and Delivery

At Lunamora, we aim to deliver your orders safely, quickly, and carefully. You will be regularly informed of necessary updates throughout your order process.

Order Preparation Time

• Your orders will be prepared and delivered to the cargo company within 1-3 business days after payment confirmation.

Delivery Time

• Orders delivered to the cargo company are delivered within an average of 1-3 business days, depending on your region.

Order Tracking

• When your order is shipped, your tracking number will be sent to your email address. You can easily track the status of your shipment with this number.

Shipping Fee

• For products with a free shipping campaign, this information is clearly stated on the product page. For orders outside the scope of the campaign, the applicable shipping fee will be shown at the checkout step.

Customer Support

• For all your questions and requests regarding the shipping process, you can contact us through our Contact Us page. Our customer support team will assist you as soon as possible.